   ROAD
TO DO LIST TOMORROW
PLAY-GAME
The Benefits Of Joining the Interact Club
SELF RELIANCE
STUDY STRATEGIES
SEHARI SELEPAS 4 BULAN SINGLE
DESERVED
BROKE
A LESSON WELL-LEARNT
|  A Letter of Appreciation & Complaint4.27.2015, Monday, April 27, 2015 ♥
The residents of your housing estate are unhappy about the condition of the rubbish dumpster vehicles. As the Secretary of the Residents' Associationm write a letter of appreciation and complaint.Composition Outline 1. Introduction/Opening : Write on behalf of Residents' Association State intention to bring up matters of rubbish collection 2. Main body : P1 - show appreciation of regular collection of rubbish on the fixed days and approximate times P2 - First complaint - seepage of rubbish fluid and watery trail on road - leaving stench and foul air for days P3 - Suggestion - install or fit fluid retainers/ water chutes to collect fluid P4 - Second complaint - Spillage by rubbish collectors - leaving a rubbish trail Inform about use of durable/double rubbish bags to prevent spillage - co-operative residents Suggestion - workers to clear up rubbish trail they are responsible for 3. Conclusion/Closing : Request for matters to be attendeed to Express thanks NorJihan Faisal, 123-D,J Jalan Anggerik, Taman Bnga Utama, 74500 Melaka. ________________________________________________________________________________ The Director, Southern Waste Management Sdn. Bhd., Batu Berendam 75500 Melaka. 28 AUGUST 2015 Dear Sir, Condition of Dumpster Vehicles I am writing on behalf of the Residents' Association of Taman Bunga Utama. We wish to bring to your attention several matters concercing the collection of rubbish in our housing estate. 2. We would like to state our appreciation at the regular collection of rubbish which occurs once every other day. We are pleased at the precise timing on the three days of the week. Rubbish bags are put out long before the arrival of the dumpster vehicles. 3. But we are aggrieved by the vehicles plying the rubbish route for they are guilty of leaving a trickling seepage trail of watery fluid stench on the roads. Long after the vehicles have departed to the dumpsite, the stench of the watermarks lingers in the air and continues to assail us fo days. Furthermore the dirsty smelly watermarks are etched on the paved roads. Even after a heavy downpour, the watermarks are still very visible and they still give off an unbearable foul odour. 4. We would like to suggest that the vehicles be fited or installed with sophisticated fluid retainers or water chutes for fluid collection so that foul fluid from the rubbish does not seep from the vehicles and trickle onto the roads, leaving a watery trail and fluid remnants. In addition, the vehicles should be washed and sterilized periodically as we have seen it done in other cities. 5. We have advised the residents to use more durable rubbish bags or even to use double bags to prevent spillage. In fact, we have complied with this advice and have even purchased SW rubbish bags. However, a certain amount of spillage still occurs when the collectors carry out their work. We would like a greaters level of co-operation. When the spillage is caused by your workers, they should clean up the rubbish trail on the roads. 6. Please look into these matters for it is most unhealthy to have rubbish vehicles that leave rubbish trails and fluids. Thank you. Yours faithfully, Jihan (NORJIHAN FAISAL) Word Bank Precise : Exact Aggrieved : Unhappy Plying : Serving Stench : Smell/Odour Assail : Disturb Etched : Marked Trickle : Move slowly Durable : Lasting/ of quality Seepage : leaking Spillage : Falling out Complied : Obeyed Trail : Mark |